Frequently Asked Questions
Everything you need to know about shopping with House of Indah
What are your shipping rates and delivery times?
We offer standard shipping across the country. Orders are typically processed within 2-3 business days, with delivery taking between 5-7 business days depending on your location.
What is your return policy?
We want you to love your purchase. If you are not satisfied, you can return unused items in their original packaging within 30 days of delivery for a full refund or exchange.
How can I track my order?
Once your order has shipped, you will receive an email containing a tracking number and a link to the carrier's website so you can monitor your package's progress.
What payment methods do you accept?
House of Indah accepts all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.
Do you offer international shipping?
Currently, we only ship to addresses within the domestic region. We are working on expanding our logistics to offer international shipping in the near future.
How can I contact customer support?
Our dedicated support team is available via email at [email protected] or through our live chat on the website from Monday to Friday, 9 AM to 5 PM.